The Service

 

Circle Sq has recognized the frustration experienced by many of our Members when addressing problems with IT in the home.  To help you overcome this challenge, one of our Members – Noah Freedman – is offering his services to you.

 

Noah is our recommended IT support partner.  His intervention will be primarily via telephone and remote access, with home visits or workshop repair as required.     

 

Support covers advice and intervention in areas such as:

  • Internet access (e.g. ISP selection, reliability, speed, router configuration, remote access, firewall, offsite backup);
  • Computing (e.g. desktop/laptop – storage, memory, speed, overheating, faults; tablet; phone; printer; scanner; local backup; wired/wireless home network);
  • Other devices and systems (e.g. TV, sound, access control, monitoring, security, heating, home automation, voice activation);
  • Software (e.g. anti-virus, operating system, updates, application conflicts, crash recovery, virus recovery);
  • Usage (e.g. set up; best practice file structure; file management, storage, archiving & sharing, including documents, photos, music, audio books, podcasts & videos).

 

We are also looking into the possibility of introducing training for those who are interested.

I would have no hesitation in recommending Noah to anyone.  His knowledge seems limitless, as does his patience.  On the rare occasion he confronts an unfamiliar issue, he is able to quickly fill in any gaps there might be.  I have used him for many years and he has quickly solved whatever problem I have put before him.

The Offer for Members of Circle Sq.

 

IT in the Home is a specially curated offering from Circle Sq.

 

Response time:

  • Aim to respond to an emergency call within an hour;
  • Normal response time within 8 hours;
  • Guaranteed response time within 24 hours;
  • Available during normal office hours (Mon-Fri, 8:30-18:00);
  • Consultation and emergency response during evenings and weekends.

 

Pricing:

  • A monthly retainer of £25, covering up to one hour per month via telephone and remote access;
  • Thereafter £70/hour for remote access, home visits or workshop repairs;
  • No charges are incurred unless agreed in advance.

 

Note: the contractual relationship will be between each Member and Noah Freedman directly.

Noah Freedman says

 

I started dabbling in electronics at the age of 9 and funded my teenage years by repairing radios and TVs. I am a Chartered Engineer and have spent most of my professional career designing, building and troubleshooting technology-based hardware and software products and systems.

 

Now I am in partial retirement, but that experience enables me to find and solve many of the problems that frustrate users, both private and business, of such equipment.  I enjoy problem-solving and empowering others to do the same.

 

I look forward to restoring a little calm to your life

I have known Noah for many years and am delighted to be able to offer a testimonial.  He has solved a number of technical problems with laptops, PCs, routers, audio-visual equipment etc, always with great logic, resourcefulness and integrity.  I can thoroughly recommend him to solve your problems!

Contact

 

Please email us at Teresa@circlesq.co for more information